The Samsung Mission is to level the playing field for today's small and midsized businesses by making enterprise-quality telecommunications technologies more accessible and more affordable. Creative thinking, capable people, inspired engineering, and product performance – they all come together to enable customers to experience The Samsung Advantage.

Capability you can count on.
Throughout Samsung’s 70-year history, the company has achieved numerous awards for ingenious product development and global recognition for innovative R&D and design. The talent, creativity, and dedication of its people are the reasons behind Samsung's exceptional products, superior customer service, and solid financial foundation. As a world leader in the electronics market and a renowned provider of superior and affordable technology solutions, Samsung's rich history and organizational stability offer you substantial investment confidence.

The support you need – when and where you need it.
Samsung respects the choice customers have in how and with whom they do business. That’s why, to more effectively support product lines, Samsung has established a geographically dispersed base of direct dealers and indirect channel partners that result in tight-knit national coverage. So, as a single- or multi-location operation, you benefit from having Samsung partners right where you need them most – near corporate headquarters, by branch offices or out in the field.

A direct connection to Samsung through your authorized dealer.
As a decision maker for your business, it's your job to make the right choices to keep your business competitive and vibrant. With an authorized Samsung dealer as your telecommunications solutions provider you may rest assured that your telecommunications needs are being fulfilled. Look to your Samsung dealer as your trusted advisor, keeping you informed about new technology advancements, service options, and cost-effective measures that can give your business a competitive advantage. The Prestige Dealer designation earned by our company represents an upper echelon of Samsung’s authorized dealers. It denotes a mutual commitment to grow our business through collaborative planning, successful product training and certifications for our sales and technical personnel. This ensures that we are keenly focused on your Samsung customer experience. Samsung’s singular focus is on businesses like yours, and its authorized dealers represent a commitment to supporting you with outstanding solutions and service capabilities. Dealer expertise is sharpened in Samsung's mandated certification courses, so you can be confident in the technology and service you are receiving. Samsung supports its authorized dealers along the entire continuum with product training, deployment, installation and professional services. This life cycle of support provides you with an additional Samsung advantage—a five-year hardware warranty that reduces your long term costs. It’s one of the ways Samsung thanks you for investing in their solutions.

A strong commitment to research & development.
Samsung strives to understand what customers need ahead of its competitors. Their engineers adjust their thinking to develop original and innovative products that will meet those needs as well as new technologies to lead the future market. They respond to the “voice of the customer” by designing and testing new products, and through hands-on management of product lifecycles.  Each year Samsung has invested at least 9% of sales revenue into R&D activities. As the company continues to increase R&D spending, their commitment to leading technology standardization and securing intellectual property rights remains strong. In fact, Samsung was the largest publisher of U.S. patents in 2006 and is the owner of one of the largest U.S. patent portfolios—increasing patent procurement by 11 percent year over year.

Cutting-edge technology that's affordable.
Samsung's expertise in voice/data convergence, wired, wireless communications, VoIP, and core network technologies has produced OfficeServ™ 7000 – a family of groundbreaking business communications solutions that are redefining the rules of the game.

 The OfficeServ™ platform provides you with business advantages across your entire spectrum of needs. First, you'll enjoy the peace of mind that comes from knowing that your communications are being routed over a secure, reliable platform. Second, the intuitive design and scalable architecture of this platform enables growth in affordable increments, so your investment will carry you well into the future with significant ROI. In addition, the system's architecture provides flexibility—a medium where additional applications can be added to enhance the power of Samsung's solutions.

More and more small and midsized businesses are realizing the need for Computer Telephony Integration solutions to manage their resources and desktops. In response, Samsung has developed a suite of OfficeServ™ CTI applications for improving call handing, managing the user interface, interpreting and gathering call reporting, and improving customer affinity through screen pops that detail names and call history. Standards-based technology means that system serviceability is just a phone call away and your telecommunications are reduced in operational complexity.

With its single expandable architecture, OfficeServ™ 7000 installs and configures easily. You are considering a platform that not only gives you access to voice and data throughout your office complex and even off-site, but also eliminates divergent systems, bottlenecks, and competition between voice and data applications. Whether you are upgrading or are launching a converged system for the very first time, this lineup of systems offers a perfect blend of versatility and power that will accelerate your business.

The ability to focus on your core competencies.
Managing your business can be an all consuming task, but Samsung has your communications needs covered so you're free to focus on your core competencies. Samsung’s comprehensive solutions provide your business with the following advantages:

         Click here for a brochure of Samsung's OfficeServ Solutions